The Milanese strap is a welcome addition to our selection. Crafted from stainless steel, this strap comes in a variety of colors, and would be best suited for a more casual or sporty look. The strap stands out because it’s made from the same material as a diver’s strap, yet it offers the same slimness as a leather strap. This results in a sporty, youthful-looking strap that sits subtly, yet noticeably, on the wrist. As we’ve said before; we strive to offer watches that stand out because of their subtlety. The Milanese strap is a prime example of this mindset.
Check out our Product Care tips to keep your watch fresh and working for years to come.
As a result of increasing processing times, global shipping partners suffer delays. The following shipping information reflects these changes. We follow the latest developments closely, and will update our shipping information accordingly.
9-18 business days express delivery | free worldwide shipping
All of our items are shipped globally from our international manufacturing partners for free. You will receive an email confirming your order. This email includes a track-and-trace link, so you can keep an eye on your order; live as it is being shipped. Our estimated express delivery time is 5-10 business days. Shipping times may vary depending on your local post office, but we always try to get your order to your doorstep as quickly as possible. Our watches and straps have different suppliers which may result in different shipping times.
We are however still a small company with limited staff, which means that we have a processing time of 4-8 business days. Your watch will take a bit longer to arrive, but what are 8 business days for a watch that you can enjoy for a lifetime!
In the event that your watch is damaged or lost during shipping, we will send you a new one as soon as possible – no questions asked. For further information on shipping and returns feel free to consult our Return policy or our Terms of Services.
Any new item can be returned for a full refund or store credit within 14 days of delivery, or alternatively you can exchange your product within 30 days.
To ensure a smooth return process, please inspect your watch or item as soon as it arrives. Before removing any tags/factory tape and before wearing it, ask yourself the following questions:
- Is the item working perfectly?
- Is it in good condition?
If your answer to either question is “no”, then the watch or item must be repackaged immediately in order to be eligible for a return. Once it is worn or sized or the tags/factory tape has been removed, Sentièl Watches will not accept the returned item.
What if you notice a mechanical problem after the watch or jewelry item has been sized and/or worn?
In such cases, Sentièl Watches will do its best to repair or replace the item under our extensive two-year Warranty.
In short, Sentièl Watches cannot replace or refund a watch or jewelry item when:
- The watch or jewelry item has been worn
- The tags/factory tape has been removed
- The product has been sized
Please read our full Return policy for more information.